[icernet] The New Avenues For Internet

[Arul Selvan]

  With the passing of the dot.com boom and the irrational exuberance 
surrounding that phase, the information technology and software industry 
is at a new crossroads. While the dot.com boom is over, the lessons 
learned from this experience will shape the way in which the industry 
evolves.

The nature of application software will be influenced by two key 
determinants in the coming years: growing business requirements leading 
to demand on the application functionality and a fundamental change in 
the way software/ applications are developed. With regard to the first, 
in India, for example, now that most of the major companies have 
implemented a core and robust transactional system, mostly by 
implementing Enterprise Resource Planning (ERP) solutions, they are 
looking to leverage the data gathered in such systems for getting the 
information to make informed business decisions.

Thus Business IntelligenceData Warehousing, Data Mining and Customer 
Relationship Managementand the technologies that go behind them will be 
key in the coming years. Particular, sectors such as insurance, banking 
and telecom have been first adopters of such technologies and will 
continue to be impacted by such technologies.

Source:
http://www.financialexpress.com/fe_full_story.php?content_id=33381